The management of your practice’s revenue cycle is the foundation of your financial viability, yet physicians often don’t fully understand the very process that determines the financial health of their practice. Physicians are trained to treat patients and rarely have the financial background required for the most efficient and profitable revenue cycle management. Yet the rising cost of healthcare requires even the busiest physician and their practice to place an increased emphasis on productivity, waste reduction, and how those components of the business are impacting their operating margin or bottom line.
Lack of knowledge and understanding of your RCM generally results in poorly trained and educated employees, and insufficient communication and workflow. Reimbursement claims and organizational revenue can be greatly affected by employees not understanding your revenue cycle. Not only can this affect your RCM, but these problems can extend into other areas of the business too. Choosing to learn and understand your revenue cycle will improve the organization communication, revenue, and workflow as a whole.
Management of your revenue cycle process begins prior to the point when a patient schedules an appointment and extends beyond when you are reimbursed or paid for the service. Although it seems simple, there are many components of the revenue cycle that can complicate the process, slowing or stopping the cycle. Understanding the revenue cycle process will enable you to build knowledge of the business side of your practice and determine the areas of opportunity for improvement in your practice, and in turn improve the efficiency and effectiveness of your revenue cycle thus boosting revenue and profitability.
The healthcare field is an ever-evolving industry with constant changes in technology requirements, security and privacy issues, and the constant barrage of government and payor regulations. Taking the right steps to understanding and improving the management of your revenue cycle can have great benefits to healthcare organizations, most notably bringing more money into the practice. For some healthcare organizations, outsourcing the management of your revenue cycle is the most effective and efficient choice. This allows experts like us to use our knowledge and experience to maximize reimbursements, improve compliance, increase revenue, and boost your overall profitability.